Your Guide to Understanding Our Pricing Plans and Features
What's the Difference Between Internal and External Apps?
Internal Apps is built for your team to use internally with higher data storage, billed under your team plan. External Apps is app for your customers, limited storage but publishable on App Stores.
How Are Monthly Active Users Counted?
A monthly active user is any unique visitor who accesses your app at least once during a billing cycle. Multiple visits by the same user within the same cycle are counted as one.
What's the Difference Between Private and Shared Tables?
Shared Tables: Data stored here is accessible to all users of the app. Private Tables: These are user-specific, ensuring that individual users can only view and modify their own data.
How Can I Change or Cancel My Subscription?
You can easily modify or cancel your subscription via our dashboard. The whole process should take no more than three minutes.
Do I Need a Separate Plan for Internal Apps?
Yes. Internal apps are tied to a Team Plan, while external apps are billed separately. To fully utilize the features of an internal app, you'll need to purchase a Team Plan.
Are Discounts Available for Non-Profits?
Absolutely! We offer a 50% discount for non-profit organizations across all plans. Contact us to get started.
Can I Publish Internal Apps on App Stores?
For security reasons, internal apps cannot be published to the App Store or Google Play. However, you can use Starion Go to run these apps natively on your devices.
What Happens If the Monthly Active Users Limit Is Reached?
Your app will continue to function. We'll reach out to discuss customized plan options that better suit your needs.
Is There a Limit on How Many External Apps I Can Create?
No limits apply! Each external app has its own separate plan, so you can create as many as you need.
